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Open »Store Policy and FAQ
We accept Paypal and Personal Checks. Personal Check must clear before we will ship the item. We will ship within 1-3 business days for Paypal payments. __Paypal is a very convenient and secure way to purchase items however you do not need a PayPal Account to pay for your items through PayPal: __You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account
Orders are shipped as soon as payment is received unless an additional time is noted. Unless otherwise arranged, everything is shipped USPS priority mail, with delivery confirmation.
International: Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
REFUND POLICY (HASSLE FREE)_Customer satisfaction is very important to Desertwest Pillows Please read our hassle free 10 day return policy.
Damaged item - We will replace any damaged item at no cost to the buyer, as long as we are notified within 5 days after merchandise has been received.
Not satisfied - If you are not satisfied with the merchandise you purchased from my site, you can return the merchandise within 10 days from the day received and we will refund your money excluding the shipping fee. Please email me before returning merchandise to obtain the correct return address for your package. The merchandise must be in excellent unused condition and adequately packed with original packing material and insured before returning. Custom orders, special orders, clearance products, and bulk orders are nonrefundable.
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