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Open »Store Policy and FAQ
Welcome to Honey's Hive! I strive to make creative, affordable, fun quilling designs for decorative and jewelry purposes. I love quilling and hope you enjoy my work!
I accept paypal. You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
For Malaysian customers I will also accept bank transfers, send me a message for more details.
I ship items as safely as possible. All jewelry, and some other items such as round magnet sets, will come in a small gift box. If you order multiple items, I may use fewer boxes than items, unless you request otherwise. Other items will be in small plastic bags with cardboard as backing if necessary. All items will then be carefully bubble wrapped and packaged either in an envelope or cardboard box.
Packages within Malaysia will be sent via registered post.
Packages being sent to any other country will be sent via registered airmail.
Once I send your package I will send you a message with your tracking number.
This number can be checked via your country's post office website, if it supports registered mail tracking. Packages may take anywhere from 10 days to more than a month. Packages to the US are taking approximately 2-3 weeks to arrive. If your package has not arrived within a month, please check your tracking number! Because it is registered mail someone has to sign for the package. If noone is home the postman will leave a note for you. Occasionally this note gets misplaced, someone doesn't get their package, and it gets sent back to me. If you check the tracking number it'll tell you that a notice was left and the package is at the post office where you can collect it.
I want you to be happy with your order. With custom orders I will always send you pictures before sending the item, to make sure it is to your liking. If you receive your order and have any problems with it, please let me know!
I love making custom orders! I can make any of my designs in other colors, make new designs, new products, etc. Let me know if you have something you'd like me to create for you! I require full payment before starting on custom orders.
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