http://www.jewelrybysala.com
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Open »Store Policy and FAQ
Welcome to my store! and thank you for visiting. I hope you enjoy my jewelry as much as I have enjoyed creating it. I have also added all my sewing endeavors. I will change it up from time to time, showing both sewing and jewelry.
I will try to ship all purchases within 24 hours, unless it is the weekend or I am out of town. If there is a problem with the shipping, I will contact you, as soon as possible, via email. I ship all jewelry items USPS Priority Mail for the continental USA. If something arrives damaged, you may return it for a full refund. I haven't had that problem yet, but I guess there is always a first time.
For any International orders, I will ship International First Class Mail. If I can ship it better than that with the amount alotted, then I will do that. It really depends on the weight and the country to which I would be shipping. It is not insured and not returnable. But I will package really well, so we won't have a problem.
At a later date, if you should damage a piece of jewelry that you have purchased from me, I can do some repair work, but this would be evaluated on an item by item basis. Some things you just can't fix, ie a broken stone or a crushed earring. But sometimes I can make a replacement stone or repair a broken necklace. There is a small fee for repairs or modifications , but I am very reasonable. I do not change ring sizes, other than a 1/4 size up. So, please make sure you are choosing a size that fits. I try to be very accurate when describing the jewelry and/or the size of a ring. I also try very hard to identify any stone that I have used in a setting. I cut and polish almost all the cabs myself. I want my customers to be happy with their purchase, know what it is and enjoy wearing it. A happy client is the end goal.
Sales tax: Right now, there is no sales tax added to any orders. If you are not in the state of California, I do not have to collect sales tax. If an item sells to a person within the state of California, I am obligated to collect sales tax and pay the state. However,, the price of your piece will remain the same. It will not go up because of where you live. I will back the tax out at my end and pay the state the appropriate amount.
At this time, I am set up to accept Paypal online by whatever methods they collect from buyers. I can also take Visa or Mastercard over the phone.
And lastly, be sure to check out my other website... www.jewelrybysala.com and my storefront at www.etsy.com. I use the same name at all of them.
about me
I started out many years ago, collecting rocks and learning how to cut and polish them. That led to gifting my friends and family with shiny stones. I couldn't keep giving people rocks. A friend suggested that I enroll in a jewelry making class. I did just that and spent a few years learning my craft. I am still learning new techniques and I love every minute of it. It's been an exciting journey. I work primarily with sterling silver, but I have fun with copper, brass and 14kt. gold, as well. I am just starting to use more of the Argentium silver. It resists tarnish better than sterling and works in a similar manner for fabricating. I design each piece to fit the stone. So, most of the pieces are one of a kind. I might make another piece that is similar, but it won't be exactly the same. All the jewelry listed here is fabricated by me, in my Northern California studio. You will see pearls in my collection, as well. I took a class to learn the proper techniques for handknotting pearls and have been stringing pearls for a few years now. I find it very relaxing. When I'm not making jewelry or cutting rocks, I am with my horse or my dogs. And then there's the sewing.... You can also contact me thru my website at www.jewelrybysala.com I usually have several different pieces there than what I have on Etsy or Meylah. |
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