Are your customers coming back to shop? Keeping your customers happy will ensure they'll come back. Here are 3 very simple ways to keep your customers happy and coming back for more.
1. Listen To Your Customers
Listening to your customers shows you care and that your serious about your business. It also shows that your customers' ideas and opinions are valuable and you're open to suggestions.
2. Respond Quickly
One of the easiest ways to satisfy your customers is with quick turnaround...whether it’s getting an order shipped out or replying to an email or phone inquiry, responding quickly is a sure way to please your customers.
3. Offer A Money Back Guarantee
Offering a money back guarantee to your customers lets them know that they are buying from someone who stands by their products and it’s ok to set some limitations on this like setting a reasonable amount of time or offering repairs instead of returning money if an item is damaged.
What are some simple tips you have for keeping your customers happy?
Main image courtesy of Artondra Hall