SurveyMonkey has been around for about 10 years and is an online survey application anyone can use to quickly create a survey. No technical wizardry is required; the process is more about making choices: You choose a design, method of response management and result analysis. SurveyMonkey provides all three basic services for free and then offers more advanced services for a paid subscription of less than $20 per month.
Surveys are super important for the growth and direction of any business. Listening to your customers’ feedback will help point you in the right direction – otherwise known as the path to customer satisfaction. The question you should ask yourself is “How can it hurt?”
Surveys are a great way to help gather new ideas for developing products, build a profile of your customers, find out how your products are being used, or to get a gauge on your customer service. In any case, surveys are a great way for you to interact with your customers and make informed decisions about how to advance your business. Are you ready? This will be fun … let’s get started.
Main image courtesy of emilybean