04 Jan 10

The Whole Package: How Creative Packaging Can Set You Apart

Everyone loves a pretty package. Unwrapping, opening, unfolding – customers enjoy the experience of receiving a package almost as much as the product itself. Your product packaging is your best way to make sure that your customer’s first impression of your business is a good one.

Packaging helps vendors sell

One of my favorite stores is Anthropologie – I can spend hours there. I spend half my time just admiring the packaging, and I often buy something purely for the pretty box or packet that it comes in! So, not only can packaging create a great first impression, it can influence purchasing decisions.

Another store I love is the Etsy store Field & Sea. My first impression was wonderful. Owner Jennifer Taylor Paravantes had packaged each of her products so beautifully, I delayed opening them just so I could enjoy the package a little longer.  Jennifer told me that when she receives a package, she delights in the details, and wanted to make sure that her customers had that same experience. She says that she feels that products look “a little more polished” when they carry the brand throughout, and that customers notice when extra effort has been put into presentation. Here's an example of Field & Sea packaging:

Where to find inspiration for great packaging

The great thing about packaging is that the sky is the limit when it comes to choosing your materials, theme, shape and size. There are sites specifically dedicated to showcasing gorgeous packaging on the web, like Lovely Package, the Nice Package Flickr group, and a site that Jennifer just introduced me to – The Dieline. These resources will help jump-start your packaging ideas.

Keep it simple

Jennifer’s Field & Sea packaging was inspired by materials that she had on hand when she first opened her store. She had Kraft Paper lying around and, just by crumpling it a little, she was able to create a soft, organic look that was wonderfully appropriate for her product line (pictured below). A handmade sticker completed the simple look, and the whole thing was a compliment to the Field and Sea branding.

Throw in little surprises

A duo who certainly know a thing or two about packaging are Ez and Marichelle from the store Nice Package. Nice Package is outfitted with all sorts of packaging materials, from bakers' twine to garlands, and even items that aren’t typically used for packaging – such as doilies.

These packaging experts say that product packaging “doesn’t need to be over-the-top to be fantastic. Sometimes the simplest packaging is the most effective. Let your product speak to you.” (Check out the simple pink box from Nice Package above.) By considering the mood you want to create when someone looks at your packaged product, you can really make an impact on the customer, but you need to make sure that your packaging accurately reflects its contents. You don’t want to be packaging lovely white lace towels in heavy chrome materials. You need to maintain your branding and mood throughout, and that will make an impression that will remain long after the package has been opened (another example from Nice Package is shown below).

Try handmade touches

It's fitting for businesses that sell handmade items to include handmade elements in their packaging. Ez and Marichelle believe that a package says a lot about the thought and care that goes into creating a product, and is a great way to make your business stand out from all the others. What about adding a handmade element to show your customer that you appreciate their business? There are lots of stores that you can look to for materials such as Nice Package, Speckled Egg, Hooray Design Shop, Paper Source, and Creative Gift Packaging.

So, as you can see, the possibilities for your packaging are endless! Make sure that your first impression is a good one, and stay true to your brand. I hope to see your packaging some day!

Dionne Christiansen is a graphic designer based in Houston, TX.  She is the face behind the Etsy store City of Dionne and writes at her blog Notes From Dionne.

Photos courtesy of Field & Sea and Nice Package.


Posted by: Dionne Christiansen

Posted in: Setting Up Shop

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11 Comments

1 del commented on 01/04/2010

I love great packaging. These are wonderful ideas (and too pretty to open!).

2 Melinda commented on 01/05/2010

I couldn’t agree more about packaging, though I think it’s important to understand your target audience before making a deep investment. I appreciate the reference to Anthropologie and couldn’t agree more that they have made the customer experience special through how they display and package their products. In a great book called Mavericks at Work, the author delves into the businesses’ success and how they have intimately gotten to know their target audience to make the retail experience more tailored and pleasurable.

3 Mechelle commented on 01/05/2010

Thanks for the creative suggestions about pagkaging my product in a unique way!

4 SUE ANDERSON commented on 01/05/2010

GREAT ADVICE!!

5 Ez + Marichelle commented on 01/05/2010

What a wonderful article Dionne! Thank you so much for including snippets from Nice Package in your post. We truly appreciate your support! xo Ez + Marichelle

6 Shari commented on 01/06/2010

Nice article about the importance of packaging! Thank you for sharing!

7 Kella commented on 01/06/2010

I am the same way with Anthropologie… I one year totally copied their Christmas decorations and packaging for all my Christmas stuff.
I’m just a sucker for packaging in a major way. For instance… I don’t even wear much makeup really, but I buy a ton of stuff from Sephora purely due to the amazing packaging! Hahaha.
Thanks again for the great article!!!!

8 Bobby B. commented on 01/06/2010

Great thoughts. I really like looking at stuff that is beautifully packed. It’s such a refreshing change to all the mass produced things we get thrown in today’s marketing world. There is no substitute for the hand made things!!

9 Chaitra commented on 01/07/2010

Hi Dionne,
I loved your post. I truly believe in creative gift packaging. My personal philosophy is that the packaging shows care and love. I have experienced multiple times, that when someone cares a lot about you, they spend lot of their time to ensure the packaging is perfect. In business, the same emotion applies. If you want to show care, invest in packaging. Bringing smile on your customer’s face is worth the time spent.
Thanks for sharing your creative ideas.

10 Daily Muse commented on 01/08/2010

Great write up ! Do you mind if I add this to my blog, I will link them back to your page !

11 Jason commented on 01/08/2010

Hi Daily Muse – Please feel free to add this post to your blog and link back to us. Thank you and glad you enjoyed it!

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