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Open »Store Policy and FAQ

Wink Artisans

Payments are due at the time of purchase. In the event that the payment transaction is delayed, we will hold the items for one hour only. After that the items will be re-listed and buyer will be reported to Etsy and will be given a negative comment. We accept PayPal as the only payment method. 

San Diego residents may pay cash upon hand-delivery.
Sales Tax of 8.75% applies to California Residents
We ship items via USPS First Class with delivery confirmation to U.S. mailing addresses. Please contact us if you would like additional insurance or speedier delivery. You must contact me before purchase so that shipping charges can be adjusted. 

We ship internationally to countries where is permitted. Many countries have restrictions/prohibitions on precious metals and jewelry. It is best to convo me to discuss or visit http://pe.usps.gov/text/imm/immun.htm and click on Individual Country Listing to learn about your country's restrictions on precious metals and jewelry. International shipping if not already listed on the item must be determined before purchase. Buyer may be subject to pay customs upon package arrival.

CANADA: O.K. to ship in registered items and allowed in insured parcels provided the articles have value not over $5 U.S.
http://pe.usps.gov/text/imm/ce_003.htm

U.K. Packages are can be sent Registered 1st Class or Priority Mail International Parcels.
http://pe.usps.gov/text/imm/fh_014.htm

AUSTRALIA: No precious metals or jewelry can be sent. Sorry!
http://pe.usps.gov/text/imm/ab_012.htm

GERMANY: No restrictions of precious metals or jewelry. Shipment methods can be: 1st Class International or Priority Mail International Parcels. No International Express Mail allowed. Certificate of mailing applies. To add insurance, the package must be Priority International.
http://pe.usps.gov/text/imm/fh_011.htm

ITALY: Packages must be sent Insured Priority Mail International Parcel Only.
http://pe.usps.gov/text/imm/il_008.htm

SPAIN: O.K. to ship in insured Priority Mail International Parcels only.
http://pe.usps.gov/text/imm/ps_033.htm

FRANCE: O.K. to ship. No imitation pearls containing lead salts or any article of jewelry made with pearls of this type.
http://pe.usps.gov/text/imm/fh_005.htm

Items are packaged carefully and securely. We are not responsible for lost or damage items during shipping. If concern about damage, buyer may want to add insurance at an additional cost. Please convo me so that shipping cost can be adjusted.
 

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