About

Maya Macauley has been working with wire and other jewelry making methods for the last 10 years.  She has always been a crafter for as long as she remembers, even selling some of her ‘handmade hair clips’ in elementary school.  She started jewelry making 10 years ago with simple wire wrapped earrings.  Over the years, she has extended her repertoire significantly when she discovered fine silver fusing and Precious Metal Clay (PMC).

Store Policies

Welcome to Designs By Maya, glad you found us!
Our website is: www.DesignsByMaya.com

Payment

We accept Paypal only. Even if you don't have a Paypal account, you can still pay with your Credit Card through Paypal.

Payments must be made within 3 days of purchase. For unusual circumstances, please let us know. If we do not hear from you, transaction(s) will be canceled and we will notify Etsy for non-payment.

All payments must be made in US dollars.

If you are having trouble paying with Paypal, please refer to this FAQ: How do I use my credit or debit card to make a PayPal payment?

Shipping

All packages will be mail out within 1 week after payment is received and prices listed do not include Shipping & Handling.  We use USPS First-Class mailing with Delivery Confirmation.

Insurance (optional) and rush delivery is available. If you need insurance and/or rush delivery, please contact us prior to your purchase. Insurance is only available for Registered/Express mail for International customers.

If you need items faster, USPS Priority mail upgrade is available upon request (if your shipping fee is over $5.50, it is automatically upgraded to Priority mail). This offer is for US customers only.

We recommend registered mail for International orders. Registered mail upgrade is $15 + shipping fee and it includes a tracking number & insured up to $100.  Contact us prior to purchase. Thanks!

We are NOT responsible for lost mails that are not insured. Once they are dropped off, we are no longer responsible for the package.

Refunds and Exchanges

If you are not happy with your purchase, you may return for a REFUND ONLY within 7 days of receipt.  Please let us know the reason before mailing them out by contacting us. All items must be in their original condition/undamaged for returns and shipping, insurance fees, taxes are nonrefundable. Buyer is responsible for return shipping cost.

Exchanges are given for defective items only!

Additional Policies

Our priority is providing excellent customer service. Please contact us if you have any questions.

Custom Work:
Most of our pieces can be customized.  If it is not mentioned directly on the posting, contact us to inquire.  If you have a specific style in mind, feel free to contact us as well to see if we can accommodate!  Once the details are finalized, we will provide an estimate for the job.  There will be an additional $20 custom order charge for time spent designing and acquiring necessary materials.  This custom order charge does not apply to minor customization or customization provided on existing items.

 

Hosting a Designs By Maya Jewelry Party:
For residence of the greater Seattle area, you can host a ‘Designs By Maya’ jewelry party.  As a host, you will receive $100 credit to spend on Designs By Maya jewelries.  Contact us to schedule your party or for more information.


If above information does not answer your question, please feel free to contact us. Thank you!

Last Updated September 7, 2010

Testimonials

From Laurie Aquilante

“I love Designs by Maya. Not only do I have beautiful jewelry that I love and that I know is high quality, but I’ve also had some great custom pieces done. One in particular comes to mind. It was nearing the birthday of a close friend – we’ve been friends for over 15 years – and in fact, we call each other ‘sisters’, not friends. We live on opposite coasts now and so we’re not involved in each other’s day-to-day life as much as I’d like. And she’s pretty simple - she buys what she wants/needs and that’s it – but she also appreciates high-quality items. Plus, I wanted to do something special and unique. So I was really all out of ideas when I turned to Maya. I was inspired by a project she did for a woman and her fiancé. She created a very masculine looking dog-tag looking necklace with special words engraved in it. Together, we came up with the idea of a beautiful, silver, engraved bracelet that had the letters “fbc” and “sbc”. With it, I gave her a card that explained what the letters stood for “friends by chance” and “sisters by choice”. People often say the opposite – “Sisters by chance, friends by choice”. But not in my case! Thank you designs by Maya! My friend LOVED it – she even cried when she opened it!"

From Jen Benson

"As a customer and party host, I highly recommend Designs by Maya.  Each and every design is unique and hand crafted.  Maya’s customer service exceeded my expectations during the order process, as well as follow-up and replacement of a lost earring for my mom over one year later.  Maya’s designs come from her heart, thus a commitment to satisfaction and customer care."

From Billi Trask

"Absolutely love my jewelry that I have purchased from Maya.  The beautiful designs and great craftsmanship show in each piece.  I lost a mate to one of my favorite earrings and Maya replaced it super quick and with no problems.  Always enjoy wearing my pieces from Maya - Thanks!"

From Patty Powers

"I absolutely love all of the pieces I have purhcased from Maya. She is wonderful to deal with. I actually had a piece of jewery that I purchased from another designer and never really wore it because I was not crazy about it. So... I took it to Maya and told her what I didn't like about it and she reworked it and added her artistic touch and now I enjoy wearing this piece. You really won't go wrong with Maya's Designs. She bends over backwards for her customers.  Thanks Maya!"


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