MommaFix FAQs

PAYMENT:
I accept Paypal (Mastercard, VISA, Diners, Amex, etc.).

Taxes are applicable in the state of ME only.

I must receive your payment or communication from you within 72 hours of your order.  If I don't hear from you, your item will be relisted and I will give the appropriate feedback.

SHIPPING:
I require payment before I will ship any items.

Once I receive payment, your item will ship within 3 days unless otherwise noted in the listing. I ship using USPS Priority Mail or sometimes it just makes sense to mail First Class when the time frame is the same. Shipping usually takes 2-3 days. If you would rather me ship with Priority so that you can have a tracking number I am happy to do that too!

Overnight shipping is possible, as long as it is ready to ship! Make sure to contact me before buying so I can contact you with the appropriate shipping rate.

REFUNDS & EXCHANGES:
We are happy to work with our customer's needs. If you are dissatisfied with your purchase for any reason, please contact us right away.

We will accept returns that are unsoiled, unscented, and unwashed within 14 days of purchase. When you send back your return you must provide a copy of your receipt.

If more than 14 days has passed, or if this was a gift, contact us. We do not accept returns for purchases made from stores or other websites. Sale items are non-returnable.

Additional Policies and FAQs:
Sorry but discounts don't apply toward items that you already purchased before I offered the discount.

Thank you!!