PAYMENT POLICY
Payments accepted only through PayPal , including CREDIT CARDS & DEBIT CARDS. You do not need to have a PayPal account. Using PayPal is fast, easy and secure!
SALES TAX (NC SHIPMENTS ONLY):
all orders shipped to a North Carolina address will be charged tax. Tax applied based on county.
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SHIPPING POLICY:
All shipments are sent via USPS First Class Mail with delivery confirmation. All orders will ship within 1-2 business days upon receiving payment.
- I ship to the address given through PayPal.
-Re-shipping items will be shipped at the Buyer's expense if item is returned due to an incorrect address provided by buyer.
** INTERNATIONAL ORDERS
We do not ship international or to any APO/FPO address at this time. If you require shipment outside of the US please contact us for shipping rates.
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RETURNS/EXCHANGE:
If you are not satisfied with your purchase please email me (Tin Creations) within 3 days of receipt.
- Returns will be accepted on a case by case scenario.
-NO REFUND/EXCHANGE FOR ORDERS RETURNED WITHOUT PRIOR CONVERSATION.
-We will provide you a "return Authorization Code".
- Sorry, no refunds on original shipping cost for Returns/Exchanges.
- Buyers are responsible for the shipping cost of returning item and must be returned within 10 days with "Return Authorization Code". Order must be returned in the same condition it was received in.
- All exchanges are subject to shipping charges.
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FEEDBACK:
I will greatly appreciate your feedback/comments on your purchase. Before leaving a negative feedback, please contact me for resolution. Our goal is that you will be pleased with your purchase.
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SPECIAL ORDERS:
-We would gladly work on custom orders, provided a deposit is provided to cover my work and supplies. However, I am not able to accept returns on custom orders or personalized items, unless there has been an error on my part or the item is defective.